Scale your communications according to your business needs quickly and easily with Cloud PBX.
A Cloud-hosted PBX will handle incoming calls, forward calls based on predefined rules, route outgoing calls so that the best Voice provider is used for any call, send voicemails when the attendant is unavailable, enable an IVR system.
The good news about cloud-hosted PBX is that it offers a plethora of advantages:
- Experience a significant reduction in costs.
- Save time on server maintenance and equipment.
- Flexibility in operations as you can connect from anywhere in the world using your phone with VoIP software.
With Cloud Hosted PBX, you can experience worry-free dependability, uptime, and unrivaled security.
Call Routing
Answer incoming business calls automatically and route them to individual sections or groups based on predefined criteria and rules, reduce inbound calls outside of business hours, and improve overall customer experience.
Customer Relationship Management (CRM) Integration
Integrate CRM solutions with your cloud-hosted PBX, allowing your company to keep track of every interaction with customers and prospects. This, in turn, gives a number of benefits and linkages.
Interactive Voice Response (IVR)
Set up Interactive Voice Response to allow incoming callers to obtain information through a voice response system containing pre-recorded messages without speaking with an agent.
Scalability
Save money on buying phones, installing pricey lines, and keeping spare materials for use when needed; cloud PBX simplifies the entire process and enables a pay-as-you-go approach where you can scale up and down based on needs.
Call Reporting & Analytics
Collect real-time call metrics on your business phone usage to acquire a better understanding of how your business uses cloud PBX. This report and insights make identifying rapid gains and pain spots easy.
Frequently asked questions
Evoly is a managed IT services company with an innovative approach to technology and a strategic vision for solutions. We will never compromise on quality. Our highly skilled and dedicated team, despite its small size, is ready to look for and implement efficient solutions that will meet your business needs.
The contract that Evoly signs with every business before starting to work with them is a standard contract that determines both sides’ responsibilities, outlines deliverables, and ensures the privacy and confidentiality of our collaboration.
Yes, we are in contact with different tech companies to provide you with the necessary IT equipment.
If you have an onsite problem, we will send a technician to your business place to provide you with onsite support. However, most support questions can be resolved remotely.
The ticket response time depends on the problem. Our average response time is up 15 minutes. In emergencies, we react within 5 minutes.
Evoly is familiar and has experience with a variety of industries, including healthcare, real estate, legal, finance, media, startups, and others. We are 100% sure we will be able to create a plan that meets your goals regardless of challenges and business size.